Providing Reliable & Cost Effective
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Maintenance and support

Available to you either by an annual maintenance contract or on a pay-as-you-go basis, dependant on your budget, requirements and needs.

Support Option 1: Full Comprehensive Support Contract

Considered by us as the ultimate support package and is popular with our clients as it allows easy budgeting and no surprises. This support option provides a complete managed service for a single annual fee based on your equipment.

This support package includes the following:

  1. Unlimited telephone, remote access (where available), and on-site support
  2. All parts and labour covered
  3. A rapid priority response
  4. IT planning and consultancy
  5. Application software support for most office based software products.
  6. Regular system checks
  7. Preventative Maintenance

Support Option 2: Telephone & Remote Access Support Contract

This support option is also very popular with our clients as it gives the majority of the benefits of a full support contact but offers a little more flexibility; it gives you the option of paying for on-site support on a pay-as-you-go basis charged at an hourly rate plus parts.

This support package includes the following:

  1. Unlimited telephone and remote access support
  2. A rapid priority response
  3. IT planning and consultancy
  4. Telephone application software support for most office based software products.
  5. Regular remote system checks
  6. Preventative Maintenance

Support Option 3 : Pay-as-you-go Support

We understand that some organisations feel unhappy about committing to an annual contract especially if their IT requirements are small. We are therefore happy to provide our expertise on an informal basis charged at an hourly rate.

This system is ideal for businesses that require occasional support but want the benefit of working with an experienced trustworthy company that they can rely on in an emergency.

We can offer a number of our services on a pay-as-you-go basis some of which include:

  1. Telephone, remote access (where available) and on-site support.
  2. IT planning and consultancy
  3. Application software support for most office based software products
  4. System Checks
  5. Site Surveys and equipment audits
  6. System Checks
  7. Preventative Maintenance
  8. Networking and Cabling
  9. Software & Hardware Installations
  10. System upgrades

We are confident that we can find the ideal package for each of our individual clients, to meet their budget, requirements and needs.

We have for many years prided ourselves on providing outstanding support to local businesses. Every one of our clients enjoy the high level of service, rapid response times, established infrastructure and experience that we offer. Everything you would expect from a well established local company such as ours.

Now in our seventeenth year with a 7 man strong technical support team we are confident that we can continue to provide the same high level of service and support that all our clients have enjoyed for so many years.

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